Shipping & Returns

Shipping Policy
Most packages are shipped out within 5-7 business days. We do not ship on Sunday. Also, holidays will delay shipping. Depending upon weight, we will use USPS, UPS or Fed Ex.

Return Policy
If for any reason you are not pleased with your purchase, return it along with a note why you want to return it and we will exchange, credit or refund the item for the original cost. Make sure your name and address is included or copy of the packing list. This must be done within 7 days of receiving shipment. If possible return merchandise in original packaging. Shipping and Handling charges cannot be refunded.

NOTE: Personalized or custom orders cannot be returned or refunded, except if it was not made correctly per your instructions.

Return to:

LZ NAM
710 SW 99th. Ave.
Pembroke Pines, FL 33025-1012

For your protection use a carrier that provides insurance and tracking information.